FIBI™

Frequently Asked Questions

Yes. FIBI drives measurable user engagement gains directly tied to platform loyalty. Brokerages enabling FIBI have seen a 7 percentage point lift in first-time visitors interacting with the tool — meaning fewer “passive” newcomers and more engaged first-time users.

Why is newcomer engagement so important for brokers?
Engagement during initial visits is a proven driver of retention and activity. Our 13-month cohort analysis shows that first-time visitors who interact even once are 5× more likely to become repeat, active users compared to those who stay passive.

And it’s not just about novelty. FIBI adoption rates are now approaching those of core platform features like clicking into technical events and exploring timeframes — proving FIBI is being embraced nearly on par with the tools traders already rely on every day.

How does FIBI prevent runaway costs if it’s billed per user request?

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FIBI includes safeguards to protect clients from runaway costs. Usage is managed at the client level with adjustable monthly limits, which are monitored and tuned to ensure a smooth experience.

In normal use, these limits are rarely noticeable. If activity unexpectedly exceeds the agreed threshold—for example due to a power user or unusual behavior—the system will display a clear quota-exceeded message. This safeguard ensures costs remain predictable and under control, and limits can be adjusted in consultation with the client if needed.

How do we select smart prompts/questions?

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Questions are generated by LLM, guided by high-level instructions:

Two sentences (one to respond to the question, one to explain significance to the asset).
No trade advice, focus on educational and analytical angles.
No repetition of the main analysis.
Supplemental data (e.g., prices, volumes, sector, dividends, earnings) may be provided to enrich the questions.

Additional guidance may be provided to encourage coverage of key areas. For technicals, FIBI seeks coverage of peer analysis, oscillators, patterns, and combinations for a holistic view.

These guidance notes are illustrative and subject to change.

How fresh is the options data in FIBI?

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Can I enable FIBI for one product and not others?

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What languages is FIBI available in?

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What is the news timeframe in FIBI?

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Is FIBI free?

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Is FIBI's UI finalized? I have feedback.

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What makes Fibi different from other LLMs?

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Our proprietary natural language processing (NLP) and large language models are trained by Trading Central’s award-winning financial analysts, lending their unique, specialized expertise of technical & fundamental analysis, options trading and market dynamics. Established in 2018, our NLP has been continuously learning for years ahead of the current craze. Learn more about what makes Fibi different with our Battlecard.

Is FIBI a chatbot?

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No- While FIBI may look a lot like a chatbot, it offers a compliance-friendly, structured prompt format that better supports investors. Garbage in, Garbage out is a common expression referring to how low quality data and queries, result in subpar outcomes. This is a compliance nightmare within the financial world where investors of all skill-levels could ask unhelpful questions within an open system and receive inaccurate or easy to misinterpret responses. FIBI’s closed format ensures investors ask the right questions and are provided with high quality responses with our analyst-vetted algorithms.

Is FIBI an Equity-only tool?

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No — FIBI is widely used by Forex traders. While many brokers associate FX with Technical Views for intraday signals, it’s important to note that Technical Views is not included in the FIBI Technicals tab, which is powered by Technical Insight’s daily and weekly chart analysis. Overall, 75% of FIBI News users and 25% of FIBI Technicals users focus on Forex (Aug 2025). Among multi-asset brokers, the share is even stronger, with 80% of FIBI Technicals users focused on Forex and 20% on equities. The News tab keeps traders informed throughout the day, while the Technicals tab helps them frame overall strategy. Technical Views remains the go-to for intraday execution.

FIBI is sometimes slow. Will it be this way for clients?

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Useful Resources

Actionable Market Stories at Scale

Useful Resources

Frequently Asked Questions